Complete Pharmacy Management​

E-Prescription Integration​

Seamless Prescription Flow

  • Prescriptions delivered electronically from doctors to your pharmacy
  • No waiting for paper prescriptions or fax machines
  • Advance notice before patient arrives (prepare medication proactively)
  • Clear, legible prescriptions (no handwriting interpretation errors)
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Prescription Management​

  • Queue prescriptions by priority (urgent, routine, refills)
  • Track prescription status (received, in progress, ready, picked up)
  • Alert pharmacist to potential issues (out of stock, insurance rejection, interaction concerns)
  • Digital prescription archive (easily retrieve past prescriptions)

Disease Risk Scoring

  • Hypertension probability (next 12 months)
  • Diabetes onset risk
  • Cardiac event likelihood
  • Stroke risk assessment
  • Mental health deterioration warning

Benefits

  • Capture more prescriptions — Patients send prescriptions digitally to your pharmacy
  • Faster fulfillment — Prepare medications before patient arrives
  • Fewer errors — Clear digital prescriptions vs. illegible handwriting
  • Better inventory planning — See incoming prescriptions, stock accordingly

Readmission Risk

  • Post-discharge complications
  • Medication non-adherence
  • Care plan compliance

Patient Engagement & Loyalty​

Direct Communication

  • Notify patients when prescriptions ready for pickup
  • Medication refill reminders (before patient runs out)
  • Drug interaction alerts (when filling new prescription)
  • Health tips and medication education

For Doctors

  • Risk scores displayed in patient dashboard
  • Automated clinical decision support
  • Preventive intervention recommendations
  • Referral suggestions to specialists

Home Delivery

  • Integrate home delivery with GPS tracking
  • Patients order online, delivered to doorstep
  • Scheduled delivery for chronic disease medications
  • Contactless delivery options
  • Delivery confirmation and signature capture

For Patients

  • Personalized health risk reports
  • Preventive care plan recommendations
  • Lifestyle modification suggestions
  • Screening schedule optimization

Loyalty Programs

  • Points for purchases, redeemable for discounts
  • Subscription plans (free delivery, discounts for chronic disease patients)
  • Birthday discounts, special offers
  • Referral rewards

For Administrators

  • Population health risk mapping
  • Resource allocation optimization
  • Care management program targeting
  • Quality metric improvement

Medication Adherence Support

  • Track if patients pick up refills on time
  • Alert if patient missing doses (coordinate with doctor)
  • Medication synchronization (align all refills to same date)
  • Pill organizer services (pre-fill weekly organizers)

For Doctors

  • Risk scores displayed in patient dashboard
  • Automated clinical decision support
  • Preventive intervention recommendations
  • Referral suggestions to specialists

Benefits

  • Higher retention — Patients stick with pharmacy offering convenience
  • Increased revenue — Home delivery, subscriptions add revenue streams
  • Community reputation — Medication adherence support shows you care
  • Reduced no-shows — Reminders ensure patients pick up prescriptions

For Patients

  • Personalized health risk reports
  • Preventive care plan recommendations
  • Lifestyle modification suggestions
  • Screening schedule optimization

Insurance & Billing Integration​

Claims Processing

  • Real-time insurance eligibility verification
  • Automated claims submission
  • Adjudication within seconds (know patient’s copay immediately)
  • Denial management and resubmission
  • Multiple payer support (government, private insurance)

Disease Risk Scoring

  • Hypertension probability (next 12 months)
  • Diabetes onset risk
  • Cardiac event likelihood
  • Stroke risk assessment
  • Mental health deterioration warning

Patient Billing

  • Transparent pricing (patient sees total cost before checkout)
  • Split billing (insurance pays portion, patient pays copay)
  • Multiple payment options (cash, card, digital wallets, UPI)
  • Payment plans for expensive medications
  • FSA/HSA account acceptance

Readmission Risk

  • Post-discharge complications
  • Medication non-adherence
  • Care plan compliance

Financial Reporting

  • Revenue by medication category
  • Insurance reimbursement tracking
  • Outstanding accounts receivable
  • Profit margin analysis by product
  • Tax reporting (GST, sales tax)

Disease Risk Scoring

  • Hypertension probability (next 12 months)
  • Diabetes onset risk
  • Cardiac event likelihood
  • Stroke risk assessment
  • Mental health deterioration warning

Insurance & Billing Integration

  • Faster reimbursement — Automated claims process in days, not weeks
  • Higher collection rates — Clear patient billing, multiple payment options
  • Lower admin costs — Automated claims vs. manual paperwork
  • Better cash flow — Quick insurance reimbursement improves working capital

Readmission Risk

  • Post-discharge complications
  • Medication non-adherence
  • Care plan compliance