Organization

Gene Clinic (Family Medicine Practice, Dubai, UAE)

Scale

12 Doctors | 3,000 Active Families | 8,500+ Patients

Challenge

Family-based hereditary diseases difficult to track. Patients didn’t share family health history. Preventive care underutilized. Missed opportunities to identify at-risk family members early.

Solution Implemented

• Doccure with Family Tree diagnostic module
• Family account management (one account, multiple members)
• AI vital sign analysis correlated with family history
• Hereditary disease risk scoring
• Dependent management (parents manage children, adults manage elderly parents)
• Preventive care reminders based on family risk

Implementation Timeline

• Month 1: Family Tree module customization
• Month 2: Patient migration (existing families consolidated into family accounts)
• Month 3: AI risk scoring calibration
• Month 4: Launch with genetic counseling service
• Ongoing: Expansion to corporate wellness packages

Results (After 18 Months)

• 78% family account adoption — Most patients now manage 2-4 family members
• 92% accuracy in hereditary disease prediction — AI correlates family history with current vitals
• Early intervention in 200+ cases — At-risk family members screened before symptom onset
• 45 family members identified at-risk for conditions they didn’t know they were susceptible to (hypertension, diabetes, certain cancers)
• Preventive care adoption up 60%— Patients act on family-risk-based recommendations
• Patient lifetime value increased 45% — Families stay with clinic for generations
• Revenue from corporate wellness: ₹25 lakh/quarter (companies want family health programs)

Clinical Example

Patient A (45-year-old male) consults for routine check-up. His father and grandfather both had heart attacks in their 50s. AI face scanning shows elevated blood pressure and poor HRV. Family Tree module flags him as high-risk. Doctor orders cardiac workup. Results show early coronary artery disease. Started on preventive medications and lifestyle changes. Likely prevented heart attack 5-10 years later.

Patient Testimonial

“Gene Clinic’s family health approach is brilliant. I manage health for myself, my wife, and our two kids from one app. When the doctor noticed my son’s blood pressure was slightly high and I have hypertension, they immediately started monitoring him closely. He’s only 16, but early intervention means he won’t end up like me needing multiple medications at 40.” — Ahmed K., Patient

Financial Impact

• Revenue per family: ₹45,000/year (vs. ₹18,000/patient before family accounts)
• Patient acquisition cost reduced 60% — One patient brings whole family
• Retention:95% (families don’t switch clinics easily)
• Corporate wellness contracts: ₹1 crore/year (new revenue stream)

FAMILY TREE DIAGNOSTICS DEMO — Interactive simulation