Clinic, lab and pharmacy
on one patient record,
under your own brand.
Front desk, records, telehealth, lab, pharmacy and billing on one platform. Every organisation's data isolated in the database itself.
Healthcare businesses run on a patchwork of disconnected tools.
Separate systems, separate records
The clinic has one system, the lab another, the pharmacy a third. Staff re-key the same patient details and results travel by phone, paper or PDF.
Patients meet someone else's brand
Generic booking and telehealth tools put a vendor's name in front of your patients, not yours.
Growth means more tools
Every new branch, lab or pharmacy adds another contract, another login and another place for patient data to leak between.
Doccure puts the doctor, front desk, lab, pharmacy, billing and patient on a single system, so the record follows the patient and the brand on screen is yours.
A white-label, multi-tenant healthcare platform.
Clinics, labs and pharmacies run their front desk, records, telehealth, lab, pharmacy and billing on one system, under their own brand.
One patient record
Clinic, lab and pharmacy share the same patient record. No re-keying, no result chasing.
Your brand
Your logo, colours and subdomain on the patient portal and the staff app.
Isolated data
Each organisation's data is walled off in the database with row-level security, not just hidden in the app.
Installable portal
Patients book, visit, pay and read results from any browser, and can add it to their home screen.
Every role gets its own workspace on the same patient record.
patient
record
From first booking to walk-in queue, handled.
- Online booking on the web portal: find a doctor by specialty, book, reschedule, cancel
- Guided booking flags urgent symptoms before the appointment is made
- Recurring appointments, confirmations, waitlist, reassignment and no-show tracking
- Digital tokens and room queue for walk-ins
- Google and Outlook calendar sync
- Reminders by email and push · SMS and WhatsApp reminders through your own provider account Your provider
- QR self-registration Beta
Why it matters
Patients find a doctor and book in a few taps. The front desk sees the same schedule the doctor does, and unconfigured reminder channels show "not configured" instead of pretending a message was sent.
Video visits that live inside the record, not beside it.
Video & audio consultations
Join in the browser. Virtual waiting room, in-call chat, audio-only visits.
Pay before you join
Payment can be taken before a patient enters the video visit.
Secure messaging
Doctor and patient messaging with attachments, in the same portal.
Call recording and AI visit summary Beta
Recording only with patient consent.
Notes, prescriptions and lab orders from the visit land in the same patient record the clinic already uses.
AI outputs are suggestions reviewed by a licensed clinician. Not a medical device.
A clinical record doctors can finish in the visit.
Patient record
- Allergies, problems, family history, immunisations, documents, consents
- Encounters with diagnoses, vitals and services
- SOAP notes with addenda, and note templates
- ICD-10 lookup
- Referrals; lab results return to the ordering doctor
- Care plans, goals and care team Beta
- Interaction alerts for common drug classes Beta
Prescriptions
- Digital prescriptions with a signing PIN and tamper-evident signature
- Refills and favourites
- Send straight to the in-platform Doccure pharmacy
- Traditional-medicine prescriptions
Transmission to external pharmacies is on the roadmap. Today, prescriptions go to the Doccure pharmacy in your organisation.
A full lab workflow, from order to signed report.
Catalogue & pricing
Test catalogue, parameters, reference ranges and priced test packages.
Extras
Analyser integration available on request. Pathologist sign-off by lab staff Beta. Audit trail to support accreditation.
From prescription queue to the shelf, one system.
Dispense
Prescription queue, verification, dispensing with labels, counter (OTC) sales.
Stock
Products, batches, brands and expiry-first (FEFO) stock handling.
Buy
Suppliers, purchase orders with approval, goods receipt and returns.
Control
Controlled-drug register for regulated medicines.
Retain
Loyalty points for patients.
Deliver
Home delivery Beta
The clinic's prescriptions arrive in the pharmacy queue directly, on the same patient record.
Invoice, collect and claim without leaving the record.
Billing
- Price lists, invoices, receipts, PDFs
- GST / VAT
- Split billing: patient, insurer, corporate
- Cash collection at the front desk
Payments
- Online patient payments through Stripe Your account
- Refunds with approval
- Doctor earnings and payouts
Card data never touches Doccure servers. Payments are processed by PCI-compliant gateways.
Insurance & claims (provider side)
- Insurance records and prior-authorisation tracking
- Claim creation and submission Beta
- US clearinghouse Your account
- Regional connectors: Kenya SHA, UAE Daman, Philippines PhilHealth, India PM-JAY Per region
A portal that installs like an app, in your colours.
No app-store download. Patients use any browser and can add the portal to their home screen, with push notifications.
Visit
Book, reschedule, cancel, join video visits, message the clinic.
Results
Lab results with PDF, prescriptions and refill requests, vaccinations, vitals log.
Pay & manage
Invoices, insurance, family members, consent management.
Engage
Guided symptom checker, loyalty rewards, web push.
AI that drafts. The clinician decides.
Doccure's AI is built around control: you choose the provider, patient details are redacted first, and you can turn it off.
AI scribe Beta
Records and transcribes the consultation and drafts a SOAP note for the doctor to review and approve.
Nurse triage suggestion Beta
Suggests an ESI level for nurse review.
AI face scan Beta
Short camera scan estimates heart rate, breathing rate, heart-rate variability and stress level, plus a fever check. For wellness information only. Not a medical device.
Guided symptom checker
Rule-based guidance for patients. Not a diagnosis. In an emergency call your local emergency number.
AI outputs are suggestions reviewed by a licensed clinician. Not a medical device.
Your brand on the outside. Your data walled off on the inside.
- Your logo, colours and theme on the patient portal and staff app
- A subdomain per organisation (clinic.yourbrand.com style)
- Run many clinics and branches under one organisation
- Each organisation's data isolated by Postgres row-level security, in the database itself
- Platform owner console: tenants, plans, subscriptions, support
- Plans, add-ons and feature flags per organisation Beta
- Hosting in the US, Europe or Asia on request
For healthcare entrepreneurs
Launch your own branded clinic or telehealth service on Doccure, or resell it to the clinics, labs and pharmacies you serve. Each customer is a separate tenant with its own isolated data.
Security that is part of the platform.
Data isolation
Postgres row-level security keeps each organisation's data separate in the database.
Access control
Role-based access for staff roles, with built-in and custom roles.
Audit trail
Tamper-evident audit trail of record access and changes. Patients can see who viewed their record.
AI and patient data
PHI is redacted before data is sent to an AI provider, and AI can be turned off.
Signatures & consent
Tamper-evident signatures on prescriptions and lab results. Consent records for care, telehealth, recording, marketing and data sharing.
Compliance registers
Registers for BAAs with expiry alerts, breaches, data-subject requests and retention.
Standards-based, so Doccure connects to the systems around it.
Standards
- FHIR R4 API and SMART on FHIR launch
- HL7 v2 inbound
- CDA export
Standards-based FHIR and HL7 interfaces for connecting to other systems.
Connected services
- India ABDM (ABHA, consent, health-record exchange): integration built, production activation per customer
- Lab analysers: available on request
Run the business, not just the clinic.
Analytics
Dashboards for revenue, appointments, doctors, branches and dues. Report builder and exports.
HR
Staff records, rosters, leave and timesheets. Payroll runs with second-person approval Beta.
Procurement
Suppliers, warehouses, purchase orders and transfers.
Nurse station Beta
Vitals with early-warning score, medication administration record, triage, shift notes.
Workflow automations Beta
Automate repetitive operational steps.
Growth tools
Doctor reviews with replies and patient loyalty points.
Pick your starting point.
Clinic chains & multi-specialty groups
Branches, staff roles, price lists, one record from front desk to pharmacy.
Diagnostic labs
Full order-to-report workflow with home sample collection and patient booking.
Pharmacies
Expiry-first stock, purchase orders, dispensing and a controlled-drug register.
Your own healthcare brand
Launch a branded clinic or telehealth service on a multi-tenant base.
Best fit today: India and the Gulf. In the US, scheduling, telehealth and records work; external e-prescribing and real-time eligibility do not yet.
Start with a demo. Then choose the plan that fits.
Doccure SaaS
Subscription for teams of 1 to 10 doctors.
- Clinic, lab and pharmacy included
- Your branding and subdomain
- Hosting in the US, Europe or Asia on request
Enterprise
For larger teams and custom needs.
- Custom scope and custom development
- Custom deployment, including on-premise
- Source code available
Ask your Doccure contact for current pricing. No free trial: every engagement starts with a demo.
On our roadmap. Planned, not yet available.
| Native patient mobile apps (iOS / Android) |
| White-label branded mobile apps |
| Custom domains |
| E-prescribing to external pharmacies |
| Card and UPI payments at the front desk |
| Inpatient wards, beds and admissions |
| Radiology ordering and image intake |
| Single sign-on and staff two-factor sign-in |
| Public REST API and outbound webhooks |
| Self-serve signup and onboarding |
See Doccure running
under your brand.
Book a demo and we will walk through your clinic, lab or pharmacy workflow on the platform.
Book a demo · doccure.io/book-a-demo