Complete Pharmacy Management
E-Prescription Integration
Seamless Prescription Flow
- Prescriptions delivered electronically from doctors to your pharmacy
- No waiting for paper prescriptions or fax machines
- Advance notice before patient arrives (prepare medication proactively)
- Clear, legible prescriptions (no handwriting interpretation errors)
Prescription Management
- Queue prescriptions by priority (urgent, routine, refills)
- Track prescription status (received, in progress, ready, picked up)
- Alert pharmacist to potential issues (out of stock, insurance rejection, interaction concerns)
- Digital prescription archive (easily retrieve past prescriptions)
Benefits
- Capture more prescriptions — Patients send prescriptions digitally to your pharmacy
- Faster fulfillment — Prepare medications before patient arrives
- Fewer errors — Clear digital prescriptions vs. illegible handwriting
- Better inventory planning — See incoming prescriptions, stock accordingly
Patient Engagement & Loyalty
Direct Communication
- Notify patients when prescriptions ready for pickup
- Medication refill reminders (before patient runs out)
- Drug interaction alerts (when filling new prescription)
- Health tips and medication education
Direct Communication
- Notify patients when prescriptions ready for pickup
- Medication refill reminders (before patient runs out)
- Drug interaction alerts (when filling new prescription)
- Health tips and medication education
Home Delivery
- Integrate home delivery with GPS tracking
- Patients order online, delivered to doorstep
- Scheduled delivery for chronic disease medications
- Contactless delivery options
- Delivery confirmation and signature capture
Home Delivery
- Integrate home delivery with GPS tracking
- Patients order online, delivered to doorstep
- Scheduled delivery for chronic disease medications
- Contactless delivery options
- Delivery confirmation and signature capture
Loyalty Programs
- Points for purchases, redeemable for discounts
- Subscription plans (free delivery, discounts for chronic disease patients)
- Birthday discounts, special offers
- Referral rewards
Loyalty Programs
- Points for purchases, redeemable for discounts
- Subscription plans (free delivery, discounts for chronic disease patients)
- Birthday discounts, special offers
- Referral rewards
Medication Adherence Support
- Track if patients pick up refills on time
- Alert if patient missing doses (coordinate with doctor)
- Medication synchronization (align all refills to same date)
- Pill organizer services (pre-fill weekly organizers)
Medication Adherence Support
- Track if patients pick up refills on time
- Alert if patient missing doses (coordinate with doctor)
- Medication synchronization (align all refills to same date)
- Pill organizer services (pre-fill weekly organizers)
Benefits
- Higher retention — Patients stick with pharmacy offering convenience
- Increased revenue — Home delivery, subscriptions add revenue streams
- Community reputation — Medication adherence support shows you care
- Reduced no-shows — Reminders ensure patients pick up prescriptions
Insurance & Billing Integration
Claims Processing
- Real-time insurance eligibility verification
- Automated claims submission
- Adjudication within seconds (know patient’s copay immediately)
- Denial management and resubmission
- Multiple payer support (government, private insurance)
Claims Processing
- Real-time insurance eligibility verification
- Automated claims submission
- Adjudication within seconds (know patient’s copay immediately)
- Denial management and resubmission
- Multiple payer support (government, private insurance)
Patient Billing
- Transparent pricing (patient sees total cost before checkout)
- Split billing (insurance pays portion, patient pays copay)
- Multiple payment options (cash, card, digital wallets, UPI)
- Payment plans for expensive medications
- FSA/HSA account acceptance
Patient Billing
- Transparent pricing (patient sees total cost before checkout)
- Split billing (insurance pays portion, patient pays copay)
- Multiple payment options (cash, card, digital wallets, UPI)
- Payment plans for expensive medications
- FSA/HSA account acceptance
Financial Reporting
- Revenue by medication category
- Insurance reimbursement tracking
- Outstanding accounts receivable
- Profit margin analysis by product
- Tax reporting (GST, sales tax)
Financial Reporting
- Revenue by medication category
- Insurance reimbursement tracking
- Outstanding accounts receivable
- Profit margin analysis by product
- Tax reporting (GST, sales tax)
Insurance & Billing Integration
- Faster reimbursement — Automated claims process in days, not weeks
- Higher collection rates — Clear patient billing, multiple payment options
- Lower admin costs — Automated claims vs. manual paperwork
- Better cash flow — Quick insurance reimbursement improves working capital