Complete Pharmacy Management

E-Prescription Integration

Seamless Prescription Flow
  • Prescriptions delivered electronically from doctors to your pharmacy
  • No waiting for paper prescriptions or fax machines
  • Advance notice before patient arrives (prepare medication proactively)
  • Clear, legible prescriptions (no handwriting interpretation errors)
Prescription Management
  • Queue prescriptions by priority (urgent, routine, refills)
  • Track prescription status (received, in progress, ready, picked up)
  • Alert pharmacist to potential issues (out of stock, insurance rejection, interaction concerns)
  • Digital prescription archive (easily retrieve past prescriptions)

Benefits

  • Capture more prescriptions — Patients send prescriptions digitally to your pharmacy
  • Faster fulfillment — Prepare medications before patient arrives
  • Fewer errors — Clear digital prescriptions vs. illegible handwriting
  • Better inventory planning — See incoming prescriptions, stock accordingly

Patient Engagement & Loyalty

Direct Communication

  • Notify patients when prescriptions ready for pickup
  • Medication refill reminders (before patient runs out)
  • Drug interaction alerts (when filling new prescription)
  • Health tips and medication education

Direct Communication

  • Notify patients when prescriptions ready for pickup
  • Medication refill reminders (before patient runs out)
  • Drug interaction alerts (when filling new prescription)
  • Health tips and medication education

Home Delivery

  • Integrate home delivery with GPS tracking
  • Patients order online, delivered to doorstep
  • Scheduled delivery for chronic disease medications
  • Contactless delivery options
  • Delivery confirmation and signature capture

Home Delivery

  • Integrate home delivery with GPS tracking
  • Patients order online, delivered to doorstep
  • Scheduled delivery for chronic disease medications
  • Contactless delivery options
  • Delivery confirmation and signature capture

Loyalty Programs

  • Points for purchases, redeemable for discounts
  • Subscription plans (free delivery, discounts for chronic disease patients)
  • Birthday discounts, special offers
  • Referral rewards

Loyalty Programs

  • Points for purchases, redeemable for discounts
  • Subscription plans (free delivery, discounts for chronic disease patients)
  • Birthday discounts, special offers
  • Referral rewards

Medication Adherence Support

  • Track if patients pick up refills on time
  • Alert if patient missing doses (coordinate with doctor)
  • Medication synchronization (align all refills to same date)
  • Pill organizer services (pre-fill weekly organizers)

Medication Adherence Support

  • Track if patients pick up refills on time
  • Alert if patient missing doses (coordinate with doctor)
  • Medication synchronization (align all refills to same date)
  • Pill organizer services (pre-fill weekly organizers)

Benefits

  • Higher retention — Patients stick with pharmacy offering convenience
  • Increased revenue — Home delivery, subscriptions add revenue streams
  • Community reputation — Medication adherence support shows you care
  • Reduced no-shows — Reminders ensure patients pick up prescriptions

Insurance & Billing Integration

Claims Processing

  • Real-time insurance eligibility verification
  • Automated claims submission
  • Adjudication within seconds (know patient’s copay immediately)
  • Denial management and resubmission
  • Multiple payer support (government, private insurance)

Claims Processing

  • Real-time insurance eligibility verification
  • Automated claims submission
  • Adjudication within seconds (know patient’s copay immediately)
  • Denial management and resubmission
  • Multiple payer support (government, private insurance)

Patient Billing

  • Transparent pricing (patient sees total cost before checkout)
  • Split billing (insurance pays portion, patient pays copay)
  • Multiple payment options (cash, card, digital wallets, UPI)
  • Payment plans for expensive medications
  • FSA/HSA account acceptance

Patient Billing

  • Transparent pricing (patient sees total cost before checkout)
  • Split billing (insurance pays portion, patient pays copay)
  • Multiple payment options (cash, card, digital wallets, UPI)
  • Payment plans for expensive medications
  • FSA/HSA account acceptance

Financial Reporting

  • Revenue by medication category
  • Insurance reimbursement tracking
  • Outstanding accounts receivable
  • Profit margin analysis by product
  • Tax reporting (GST, sales tax)

Financial Reporting

  • Revenue by medication category
  • Insurance reimbursement tracking
  • Outstanding accounts receivable
  • Profit margin analysis by product
  • Tax reporting (GST, sales tax)

Insurance & Billing Integration

  • Faster reimbursement — Automated claims process in days, not weeks
  • Higher collection rates — Clear patient billing, multiple payment options
  • Lower admin costs — Automated claims vs. manual paperwork
  • Better cash flow — Quick insurance reimbursement improves working capital